An education within the Hotel Management prepares students for work in an industry in locations around the world. This makes it a great choice for students who want to pursue an international career in a service-oriented field. There are many opportunities in hotel management courses in India and abroad. Managing and Customer Relationship Course. People who take the course, learn effective strategies for managing customer relationships within the hospitality industry. They examine ways to satisfy customer demand through a change in the culture, structure, and goals of an organization. Topics include guest satisfaction, consumer behavior and expectations, reward and loyalty programs, service quality and effective communication. This course is often taken near the beginning of an undergraduate program. Food and Beverage Course This class discusses the challenges faced in food and beverage operations. Students explore types of service, kitchen and dining room st...
St.Alphonsa Institute for Management Studies (SAIMS) is a program center of Calicut University for conducting regular professional courses under SDE(School of Distance Education). We provide International courses, hospitality management courses, PG courses, UG courses and Diploma courses as well